Network Status Information

Check here for information on planned maintenance,
scheduled and unscheduled downtime, etc.

10am, August 4, 2017

Due to a Humboldt-wide AT&T internet outage, Renaissance Internet 2nd Generation DSL customers are currently unable to access the internet. The problem is apparently due to a fiber optic cable cut near Garberville. AT&T is aware of the problem and are working to reestablish service to the Northcoast. There's currently no time estimate on the repair, but I will keep this page updated along with the outgoing message at our shop phone line (707-826-9782). Sorry for the trouble folks!

UPDATE: 10:35am Fire crews gave ATT the go ahead to access the area and begin repairs on the fiber optic line.

UPDATE: 1:25 pm Brush removal will be required to complete repairs. "Several more hours until repairs complete."

October 3, 2016

Renaissance Internet will be moving to a new location on November 1st, 2016. Our new address will be 1309 11th Street in Arcata.

October 25, 2013

Yesterday the Renaissance mail servers suffered a hardware failure. The malfunctioning hardware has been replaced and Renaissance mail service has been restored. Renaissance customers can now access new messages, but older messages will be inaccessible until the backup data has been completely restored. This will take a few more hours due to the massive size of the data spools. We expect that full access to all mail will be restored by later this afternoon. We apologize for the inconvenience and thank you for your patience.

November 28, 2011

Renaissance Internet has moved to Downtown Arcata. We are now located at 1033 G St, across the street from Arcata Theatre.

December 4, 2009

Renaissance has migrated to a new mail platform featuring 1Gb storage, increased attachment size (25mb), improved webmail (browse to, and improved spam/virus filtering.

If you have any trouble checking your mail, make sure your email software is set to use the following settings:

Incoming mail:

Outgoing mail:

Account name: your full email address (e.g., instead of bobsmith)

Enable authentication for your outgoing mail server. Use the same login info as for incoming mail.

If you have trouble locating these settings, please email and let us know which email program you're using. We'll send you detailed instructions for your software. Use our webmail if necessary.

October 1, 2006

Renaissance is happy to announce it is now offering DSL to its customers. Check here for details.


Renaissance Internet
1309 11th Street, Suite 104 (Cross Street M)
Arcata, CA 95521
(707) 826-9782